Frequently Asked Questions
Q. How much do you charge to build a web site?
A. There is no one answer to that question. Each web site project has its own unique requirements. For most design projects, we gather the client's requirements and offer a 'whole project' estimate. Meaning, we work up a flat-fee bid for the whole project, instead of billing per hour. However, should the project go beyond the scope initially discussed, additional charges may be incurred. All details are outlined in a design contract, so it's clear when the project exceeds the intial scope.
That said - we do offer two web design packages that may suit your needs.
Q. What forms of payment do you accept?
A. We accept personal checks, PayPal (sent to info@titus2webdesign.com), MasterCard, Visa, Discover, American Express and even cash!
Q. What do I get with your web hosting?
A. Visit our Hosting Features page for a full listing of what is included with our web hosting. If one of our hosting packages does not meet your needs, contact us for a custom hosting package quote.
Q. What are the names of your custom nameservers?
A. ns1.titus2webdesign.com and ns2.titus2webdesign.com
Q. How do I change my nameservers?
A. You will change your nameservers at the registrar where you registered your domain name (godaddy.com; networksolutions.com, etc....). In most cases, you would log into your account at the registrar, and click to change the nameservers to custom nameservers and enter in our servers: ns1.titus2webdesign.com and ns2.titus2webdesign.com.
Q. How do I get to my hosting control panel?
A. http://yourdomain.com/cpanel (obviously replace 'yourdomain.com' with your actual site information).
Q. Do I have web mail?
A. Yes! We have three web mail programs available with our hosting. To access your web mail point your browser to: http://yourdomain.com/webmail Log in using the username and password you chose when you setup your email account in your cpanel.
Q. Can I use my own mail program to receive mail through my domain?
A. Yes - and you can have an unlimited number of email addresses! You may use any third party mail program (OutLook Express, Incredimail, Eudora, etc...). The incoming and outgoing mail servers are: mail.yourdomain.com (use your actual domain information). The username would be typed like this: me+mydomain.com (yes, you use the '+' sign) and then the password you chose when setting up your email account in your cpanel. Should the above mail servers not work, it could be your particular internet service provider (ISP) does not allow mail to filter through outside servers. Then you must use your ISP's incoming/outgoing mail server information in your third party mail program, or use your web mail.
A. What program/format should I use to send you information for my site design?
Q. Text content can be sent via email, either within the email itself or as an attachment. Plain text for the attachment is least likely to cause software program version variation issues. However, we do have Microsoft Word, Microsoft Works and Microsoft Publisher - and should be able to open files in those formats.
Photos should be sent in .jpg format. Illustrations and other graphics should be in .gif format. The image resolution for web design needs to only be 72 dpi.
We do have Paint Shop Pro, Photoshop, Illustrator, Flash and Fireworks and can open files in these program specific formats as well.
Q. What is Fantastico and how do I add those scripts to my site?
A. Fantastico is an interface that allows hosting clients to easily install scripts to their web site, that have been pre-installed on the hosting servers. You just select which scripts/programs you want to add to your site, then:
- Click the New Installation link
- Enter your hosting username and password (this will also be the admin username and password for your new script/program)
- Enter the location on your site where you would like the script installed. This can be a new folder, or in the root folder. For example: if you want to install a blog, you can install the blog at in folder named blog; which would give you: http://mysite.com/blog/ Or if you want your whole site to be based around the blog script, then do not enter a folder name and it will be installed in the root file and will be found here: http://mysite.com
- That's it! Make sure you print out the confirmation page giving you the location and administration information (if applicable) for your newly installed script.
Q. Do you offer customization for the scripts/programs installed through Fantastico?
A. Yes! Contact us for our rates for customization.
Q. I have an existing web site, can I use my same design with your T2 Easy Site or T2 Easy Store?
A. Possibly. If you are one of our design clients, then we can incorporate your existing site using one of our content management systems (CMS). However, if your site was designed by someone else, then it would most likely be a breech of copyright for us to incorporate the site into our CMS. You would need to contact the designer of your site to clarify their copyright terms. However, we would be happy to assist you in getting your site into a CMS with a custom site redesign or using a template. Contact us for more information.
Q. Can I buy and install your CMS on my own servers?
A. No. Our CMS is for use only on our servers, for our clients.
